Through conversations within the community, I kept hearing the same frustrations Where do I start? What am I entitled to? Who do I talk to? Why is this so complicated?

For many older Australians and their families, navigating the aged care system can feel overwhelming. Add technology, paperwork, unfamiliar terminology and the fear of asking the “wrong” question, and it can become very easy to feel stuck or simply give up.

That is why I created Proactive Planning.

I want to be the person who helps make things clearer. Someone who can listen, explain, guide and support families through the process without judgement or making them feel like they should already know how it all works. We can start from the beginning or connect in with you where you are at in the system and simplify the process. Get you back on track!

How I Can Help

  • Assist with My Aged Care registration and setup

  • Review where you are in the process

  • Identify what’s missing or causing delays

  • Help you understand your options

  • Support communication with My Aged Care and providers

  • Assist with reassessment and changing care needs

  • Create a clear action plan moving forward